Shipping & Returns

Shipping & Returns

Shipping information

For all orders to be delivered within the United Kingdom, we send using Royal Mail first class service.  All orders should be received within two working days of postage.

For all orders to be delivered internationally, we send using Royal Mail's airmail service.  This should take no more than four working days for all European countries and no more than ten working days for all other countries.

We are currently only shipping to the UK and Ireland

Please contact us if you need any further shipping information.

 

14 Day No Question Money Back Guarantee 

You can return an item within fourteen days of receipt (28 days from postage) if; you don't like an item after you have received it, it doesn't fit, or any other reason.

That's it. No questions, no forms to fill out, no obtaining 'Return Authorisation Codes'.

All we ask is that you contact us as soon as you can after receipt and that you return the item as you received it - i.e. in saleable condition, unused, unaltered, and with all the original manufacturer's packaging, labels, documentation etc. The only exception to this general rule is the return of earrings if stocked; these must be returned unopened for hygiene reasons

Please note that you are responsible for the return postage and for the item itself until received by us. It is strongly recommend that you obtain a free “Proof of Posting” from the Post Office or use the Recorded Delivery/Special Delivery system.

 

Faulty/Damaged/Incorrect Items

If the item is received damaged or faulty (or develops a fault within 30 days of receipt) please get in touch as soon as possible and we will exchange it or issue a full refund.

Please note that this guarantee exclude; cosmetic damage, accidental damage and damage caused by misuse or neglect.

Your statutory rights are not affected in any way by these policies.